Sales Policy for BigTopix

Effective Date: April 15, 2025

At BigTopix, accessible from https://bigtopix.xyz, we are committed to providing a seamless and reliable shopping experience. This Sales Policy outlines the terms and conditions for purchasing products from our website. Please read this policy carefully before making a purchase.

1. Product Availability All products offered on BigTopix are subject to availability. While we strive to ensure our inventory is up-to-date, products may become out of stock due to high demand or supply chain issues. If an item is unavailable, you will be notified and offered an option to backorder, or a full refund.

2. Pricing and Payments

  • Pricing: All prices are listed in U.S. Dollars (USD) and may be subject to change without prior notice. Prices do not include applicable taxes or shipping charges, which will be calculated at checkout.

  • Payment Methods: We accept payments through the following methods:

    • Credit/Debit Cards: Visa, MasterCard, American Express, Discover

    • PayPal: A secure and convenient way to pay online.

    • Bank Transfer: Available for larger transactions (instructions provided at checkout).

  • Payment Security: BigTopix uses secure payment gateways to ensure your payment details are safe. We do not store your credit card information.

3. Order Processing

  • Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email with details of your purchase.

  • Order Fulfillment: We process orders within 1-2 business days. You will receive a tracking number once your order has shipped.

  • Shipping: Orders are shipped to the address provided during checkout. Shipping times and costs vary depending on your location and the shipping method selected.

4. Sales Tax Sales tax will be applied to orders based on the delivery address and current tax rates for that location. The applicable sales tax will be calculated at checkout.

5. Shipping and Delivery

  • Shipping Methods: BigTopix offers various shipping methods, including standard and expedited shipping. Shipping costs are calculated at checkout based on your location.

  • Shipping Times: Delivery times depend on your location and the shipping method selected. Estimated shipping times are provided at checkout.

  • International Shipping: We currently offer international shipping. Additional shipping fees, taxes, and duties may apply for international orders.

6. Returns and Exchanges For information on returns and exchanges, please refer to our Refund and Returns Policy.

7. Cancellation of Orders If you wish to cancel your order, please contact us as soon as possible. Cancellations can only be processed if the order has not yet been shipped. Once the order is processed and shipped, we are unable to cancel it.

8. Damaged or Defective Products If you receive a damaged or defective product, please contact us immediately at bigtopix@gmail.com or 607-561-9160. We will assist you with returning the product and offer a refund or replacement.

9. Promotional Offers and Discounts

  • Discount Codes: From time to time, BigTopix may offer promotional codes or discounts. These codes must be applied at checkout and cannot be combined with other offers unless specified.

  • Promotions: All promotional offers are subject to availability and may be withdrawn at any time without prior notice.

10. Changes to Sales Policy BigTopix reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with the updated date at the top. It is your responsibility to review this policy regularly to stay informed about our sales terms and conditions.

11. Contact Information If you have any questions regarding our Sales Policy or need assistance with your order, please feel free to contact us:

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